Please read the directions before use.
– Keep candle wick trimmed to 1/4 inch.
– Remove all packaging before use, and place candle on a heat resistant coaster capable of containing any wax spillage. Although the candle is generally self-contained a heat-resistant coaster or similar is advised.
– Burn candle away from drafts and for no more than a couple of hours at a time (this prevents the hard outer wax from melting)
– Extinguish candle with snuffer or back of metal spoon taking care not to damage wick.
– Pour off molten wax if necessary to enhance flame.
– To re-use candle shell after burning off the interior wax, place tea light inside.
ABOUT SWAZI CANDLES:
Swazi Candles was started in an old cowshed of a former dairy in 1982 by 2 South African art graduates. The little workshop soon gained a reputation for producing unique candles and started attracting visitors.
The vibrancy of the workshop, the uniqueness of the product, and the skill of the artisans resulted in Swazi Candles becoming one of Swaziland’s premier tourist attractions.
They are also one of the founding members of SWIFT (Swaziland Fair Trade Association).
The wax is colored by mixing pigments with hot wax which is then poured into flat sheets.
Sheets are marked and cut and carefully layered according to the design.
The resulting slabs are compressed, extruded, and re-extruded, and then sliced into thin veneers.
These veneers are then taken by the candle makers and skillfully stretched over a core of pure white wax and hand made into the desired shapes.
ilé.darásimi is a contemporary lifestyle brand. Offering a variety of handmade accessories, gift items, and homeware made from African Print Cotton Fabric known as Ankara. Using the bright colors and bold patterns, that are the hallmark of the Ankara fabric. We offer affordable handmade products, with modern designs that showcase our heritage. Because each piece is versatile, stylish, and most of all functional. We want you to infuse our products into your day to day activities.
Ready to ship in 1-3 business day
Order processed 1-3 business days ( this does not include delivery ) after payment has been authorized and verified.
Due to Covid-19 Delays, Please Allow UP TO 14 Days for orders to be Delivered/Received
Orders placed over the weekend (Fridays included) will be processed the following Monday.
International customers are responsible for all taxes and fees imposed by customs
Please note during busy sale periods order processing may be slightly longer.
Once your order is placed, an email notification will be sent to confirm your order. You will receive a second email with tracking details, when your order has been shipped.
Should you experience a non-delivery or your tracking states that your package was delivered, but you did not receive it; it is your responsibility to contact us within 5 days to file a claim with the shipping courier.
Ilé.darásimi will not hold accountability for orders that have been reported as delivered by the carrier. We will not issue refunds or credits for orders that have been confirmed as delivered by the courier.
It is the customers responsibility to provide accurate delivery address, and be available to receive the package once it arrives. Notify us within 24 hours if a delivery address needs correction or changes.
Wholesale and Custom orders require longer processing period
Ilé.darásimi will be happy to issue a refund or exchange faulty items should the need to arise. Simply email us for a return address at email@example.com with your order number and the reason for return/exchange
All refunds and exchanges to be processed ONLY if request is received within 14 days of order delivery date.
ORDER CANCELLATION REQUESTS MUST BE MADE WITHIN 24 HOURS OF ORDER PLACEMENT
For a refund or exchange to be processed, the items must be unused and in their original condition. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Therefore we recommend that items are sent by special delivery with tracking, or using a delivery service that insures you for the value of the goods.
We reserve the right to withhold a refund if goods are not returned in their original condition and or/ if our goods have been damaged after point of sale through misuse or carelessness.
Shipping fees are non-refundable.
Please note: We do not offer refunds/exchanges on custom made orders
MASKS AND RELATED ITEMS, AS WELL AS SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED