FAQs

If you would like to return or exchange a product please e-mail returns@simplynoir.co.uk along with your order number and reason. Personalised products are non-returnable unless they are damaged. You can read more about our returns policy here

How long does it take for my order to arrive?

This will depend on the product you order, and it will be detailed on your order confirmation email. If you can’t find what you need, you can email us at orders@simplynoir.co.uk

I would like to apply to join your community and list my product/service. How do I do that?

We are a curated marketplace, so we review applications based on whether we think they are a good fit for our customers. Click here to apply. We will respond to all applicants received within 5 days. We look forward to hearing from you!

Yes, If you believe you can help us achieve our mission and as long as you hold the same ethos and vision as us